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Apara Mart – Premium Jewellery & Fashion

frequently asked
questions

Fashion jewellery, also known as costume jewellery, offers stylish and affordable ways to accessorize any outfit. Whether you're curious about the materials used, how to care for your pieces, or how fashion jewellery differs from fine jewellery, this FAQ section is here to help. We've compiled answers to the most common questions to guide you in choosing, wearing, and maintaining your favourite accessories with confidence.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

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  • Orders & Shipping

    Simply add your favorite items to the shopping cart, then proceed to checkout where you fill in your shipping and payment details before confirming the purchase.
    Yes, we ship to many countries worldwide. Shipping fees and delivery times vary based on your location and chosen shipping method.
    Standard shipping usually takes between 5 to 10 business days, depending on your destination and shipping option selected at checkout.
    Absolutely! Once your order is shipped, we will send you a tracking number so you can monitor its progress until delivery.

  • Returns & Exchanges

    We accept returns within 30 days of delivery if the items are in original condition and packaging. Some exclusions may apply.
    To start a return or exchange, please contact our customer service team who will guide you through the process step-by-step.

  • Jewelry Care

    Keep your jewelry dry and store it separately in a soft pouch to avoid scratches. Avoid exposure to harsh chemicals and perfumes.
    Yes, our pieces are crafted from hypoallergenic materials suitable for sensitive skin to prevent irritation.

  • Customization & Sizing

    Yes, we provide custom jewelry options. You can reach out to us with your ideas and we’ll help bring them to life.
    Use our detailed online ring size guide or visit a jeweler to measure your finger accurately for the best fit.

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